Updated On: 23 June, 2024 07:19 AM IST | Mumbai | Arpika Bhosale
A finger found in an ice cream cone by a Mumbaikar who had ordered via a 10-minute delivery app has once again led us back to the state of the manufacturing and packing industry. We speak to an expert who helps us answer the question: Why is tracking quality so hard?

Rules for factory workers—trimming their nails is a must, an no nail varnish must be applied—exist under the Food Safety and Standards Authority handbook
Last week, we were assaulted with an image of an ice cream cone with a piece of a human finger in it. A 26-year-old doctor from Malad, Brendon Ferrao, had ordered a butterscotch-flavoured ice cream cone and realised that his treat had a human finger sticking out of it.
While the latest update on the case is that the ice cream manufacturing unit based out of Pune saw an accident where a worker lost a finger, a parallel conversation about the role of the Food Safety and Standards Authority (FSSAI) in manufacturing and packaging has resurfaced.