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Consumer forum fines store Rs 13,000 for charging on paper carry bags
Updated On: 05 January, 2019 06:31 PM IST | Chandigarh | IANS
The complaint was made to the forum by a couple, Pankaj and Sangeeta Chandgothia, from Chandigarh
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The District Consumer Disputes Redressal Forum in Chandigarh has imposed a penalty of Rs 13,000 on a leading retail store for charging Rs 5 from a consumer for giving a paper carry bag to carry items that were shopped at the store.
Terming the charging of Rs 5 for each paper carry bag as "high-handedness" on part of the Lifestyle retail chain store, the forum pointed out that the store could not take the excuse that plastic carry bags were banned and they had to charge for the paper carry bags from consumers shopping at their store.
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