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Mumbai: WR, CR come up with real-time monitoring for lifts, escalators
Updated On: 18 July, 2024 07:11 AM IST | Mumbai | Rajendra B. Aklekar
New web-based system reduces downtime and improves convenience for thousands of commuters with real-time updates and alerts
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The lift and escalator installed by the Western Railway
Western Railway has finally found a solution to a problem affecting thousands of commuters. On Monday, it announced a “pioneering breakthrough” with a new web-based system that provides real-time updates on all lifts and escalators at its stations in the city and suburbs.
“Passengers face difficulties when escalators or lifts are not working. Escalators often stop functioning because of misuse, such as the Emergency Stop Button being pressed. It’s not practical to assign staff to each escalator and lift. To address this, the Mumbai Central Division of Western Railway has developed a web-based GSM alert monitoring system for escalators and lifts. Additionally, a mobile app provides immediate updates if a lift or escalator stops working,” said Vineet Abhishek, WR chief spokesperson.
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