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Mumbai: Customers happy after Jawa Yezdi Motorcycles take prompt action
Updated On: 13 September, 2023 07:38 AM IST | Mumbai | Shirish Vaktania
Company steps in, makes up for ordeal by giving complementary jackets, helmets and other accessories
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Siddharth Menon receives the ‘key’ to his bike at the Panvel showroom; (right) Rakesh Mishra getting a feel of his new bike
The happy faces of customers who finally received their JAWA Yezdi bikes after mid-day highlighted their plight are beaming with smiles. In its September 4 edition, mid-day reported on the owners of K K Motors—an authorised dealer of Mahindra JAWA Yezdi bikes in Bandra—shutting shop and fleeing with a total booking amount of R20 lakh. Following the report, JAWA Yezdi Motorcycles took responsibility and delivered bikes to six victims on September 11-12. Additionally, the company blacklisted K K Motors after an FIR was registered and provided gifts—including jackets, helmets, bike covers, gloves, and other accessories—to the customers to make up for their ordeal. However, the Bandra police have not yet taken any action against K K Motors despite the FIR.
Following the mid-day report, JAWA Yezdi Motorcycles conducted an investigation and sent a team from Delhi to Mumbai to deliver bikes to their loyal customers who were cheated by K K Motors. The company sent their bikes to the JAWA Yezdi Motorcycles showroom in Panvel and also apologised to them. The customers who have yet to receive their bikes will get them this week. The mid-day report also prompted the CEO of JAWA Yezdi Motorcycles, Ashish Singh Joshi, to rush to Mumbai and conduct an internal inquiry into the incident, after which the matter was resolved within a week.
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