Updated On: 07 July, 2023 07:00 AM IST | Mumbai | Prajakta Kasale
New WhatsApp helpline flooded with complaints as citizens report piling garbage and debris

Garbage on the roadside at LBS Marg, Ghatkopar West. File Pic/Satej Shinde
Although social media is flooded with photos of piling garbage every day, according to official figures from the Brihanmumbai Municipal Corporation (BMC), there are only 24 unresolved related complaints . Out of about 3,570 complaints received until July 5, the BMC said, 3,546 have already been resolved.
Following instructions from Chief Minister Eknath Shinde, the BMC launched a new helpline on WhatsApp to register complaints regarding garbage and locations. The helpline was initiated on June 7 and has been inundated with complaints. So far, the BMC has been receiving an average of 128 complaints daily, with 93 related to garbage and the rest concerning debris.