Updated On: 04 April, 2024 07:00 AM IST | Mumbai | Prajakta Kasale
As clean-up marshals return, new technology sparks debate with some saying marshals could just accept cash to turn a blind eye

The clean-up marshals issuing fines to people in A Ward
After two years, clean-up marshals are back on the streets to take punitive action against violators. This time they are using a digital system to avoid any confusion, but citizens are sceptical about their role in keeping the city clean. It has been almost a month since the clean-up marshals resumed their duties in the city. However, as the digital payment system wasn’t ready, they were assigned only awareness duties. From Tuesday, the BMC started a pilot project in A Ward—Nariman Point, Colaba, Churchgate, and the Fort area.
During their earlier stint, clean-up marshals faced allegations of accepting cash fines without issuing receipts, prompting the BMC to introduce a digital payment system for fine collection to ensure transparency. Now, the BMC has given Bluetooth-connected handheld printers to marshals who will give printed receipts through a mobile app instead of handwritten receipts. The option of paying the fine online has also been made available to citizens.