Updated On: 09 August, 2018 08:00 PM IST | Mumbai | Rajendra B Aklekar
Authorities rubbish allegations, say decoy checks are being conducted to ensure such incidents don't happen

The escalators stop working whenever an express train arrives at the platform, mainly during the evening hours
If we go by Saurashtra Passengers' Association secretary Nitin H Vora's experience, then it appears that the coolies at the Borivli station are having a free run in cheating passengers, especially during the evening hours when the escalators suddenly start malfunctioning.
Vora said that he had experienced it twice — once in July and again on August 3. However, railway authorities are of the opinion that since they received a complaint few months back, officials in plain clothes have been conducting decoy checks at the station.