Updated On: 07 March, 2023 10:07 AM IST | Mumbai | Anagha Sawant
Speaking about whether it means that the number of in-person conductors will be reduced if tap-in tap-out is rolled out in all buses, Chandra added, “For the transitional phase we will need conductors. We will keep the conductors for the commuters who are not tech-savvy"

A BEST employee showing trial of `Tap In Tap Out` service. File Pic/BEST
With an aim to provide digital facilities to commuters in the BEST buses, Brihanmumbai Electricity Supply and Transport (BEST) Undertaking is planning to roll out tap-in tap-out services in other buses across the city by this year-end.
Last year on April 20, the BEST started tap-in, tap-out service on the Churchgate to Gateway of India route on a trial basis. After the success, they further extended the 100 per cent digital service in more BEST buses.