There was chaos and major inconveniences caused to commuters using BEST bus services as private leased employees—who currently operate a large number of the buses—went on a strike for the second consecutive day on Thursday.

College student Rinka Shah could not take her regular bus route 370 from Mulund railway station to Vaze college. She had to shell out Rs 23 for the commute which usually costs her Rs 6. Meanwhile, scores of commuters were left stranded for a long time on the Eastern and Western Express Highways as the bus frequency remained erratic, and buses plying on several routes did not turn up.