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Hike in passenger disruptions cases in aviation industry
Updated On: 18 April, 2024 07:08 AM IST | Mumbai | Prasun Choudhari
Number of passengers affected in Mar 2024 as compared to Mar 2023 increased dramatically
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Number of passengers affected has surged. Representation Pic
In March 2024, the aviation industry witnessed a substantial increase in the number of affected passengers compared to the same period last year, despite a marginal rise in the total number of passengers flown. According to recent data, the total number of passengers in March 2024 reached 133.67 lakh, marking a mere 2 per cent increase from March 2023’s 130.92 lakh. However, the number of passengers affected by various issues surged dramatically, showing a staggering 50.8 per cent increase in March 2024 as compared to March 2023.
The impact of this surge is particularly notable when considering the number of affected passengers. In March 2023, 1,50,829 passengers were affected by various disruptions such as flight cancellations, delays, and denied boarding. In contrast, March 2024 saw a significant rise in the number of affected passengers, reaching a concerning 2,27,487 individuals. A senior DGCA official told mid-day, “It is quite concerning that the number of passengers getting affected has increased at this rate. We have received a total of 730 complaints last month, which is way higher than that compared to March 2023, when there were 347 complaints.”
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