Updated On: 28 February, 2024 07:08 AM IST | Mumbai | Prasun Choudhari
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Passengers have called for better coordination and transparency from airlines in such situations. Representation Pic/Satej Shinde
Passengers of SpiceJet flight SG 386 from Ayodhya to Mumbai were left stranded at the Ayodhya Airport for over eight hours over a delay, sparking frustration. The flight, which was scheduled to depart at 11.15 am on Tuesday, was rescheduled to depart at 7.30 pm. The flight eventually departed at 8.15 pm. Many passengers have expressed frustration at the lack of information and while some complained that adequate arrangements for meals had not been made, leaving them hungry during the wait. They have called for better coordination and transparency from airlines in such situations.
“I have been waiting here for hours with no clear information on when the flight will depart. It`s very frustrating. I had an important business meeting in Mumbai which had to be cancelled due to this. Is the airline going to cover my losses caused by the delay?” asked a passenger.