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DGCA flags flight delays and soaring complaints amidst monsoon woes
Updated On: 22 May, 2024 07:05 AM IST | Mumbai | Prasun Choudhari
IndiGo tops passenger share, Akasa Air leads on-time performance; officials worry about increased delays and complaints during monsoon
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The official also shared the OTP record for airlines at Mumbai airport
The Directorate General of Civil Aviation (DGCA) has highlighted several causes of delays in April and raised concerns about on-time performance dropping during the monsoon season, as well as the number of complaints lodged by passengers. According to a DGCA report, IndiGo transported the highest percentage of passengers among all airlines, while Akasa Air held the top position for on-time performance (OTP).
A senior DGCA official told mid-day, “According to our reports, 1.32 crore passengers travelled domestically in April. IndiGo holds the maximum share of passengers, which is 80 lakh.” The official also shared the OTP record for airlines at Mumbai airport, stating, “April can be considered a good month for the Indian domestic aviation sector, at least for Mumbai, considering that no airline`s OTP is below 50 per cent. However, with the fast-approaching monsoon, performance will drop drastically due to weather conditions causing flight delays for safety reasons. On a pan-India level, the OTP of airlines has not seen an improvement from the previous month.”
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