From AI to wellness: 5 trends set to rule the hospitality sector in 2024
Updated On: 11 January, 2024 07:06 AM IST | Mumbai | mid-day online correspondent
Here are the top 5 rising trends that, as 2024 approaches. 2024 possesses the potential to completely change the hospitality industry and bring in a new era of guest experiences and operational tactics
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Image for representational purposes only. Photo Courtesy: iStock
The hospitality industry is constantly changing, and 2024 looks to be a transformative year filled with innovation, guest-centric strategies and a significant move towards sustainability. The hospitality industry is ready to welcome a tsunami of trends that will completely rethink customer service and operational strategies for all hotels, resorts, and lodging establishments as we approach the dawn of this new era.
“The year 2024 marks the dawn of a new era in which artificial intelligence and data analytics are seamlessly integrated to create hyper-personalization. This year will be different from previous years in the hotel industry as businesses prepare to provide custom experiences based on the interests of each visitor. Furthermore, sustainability becomes a non-negotiable cornerstone, driving the sector towards eco-friendly procedures and green projects that satisfy visitors while also complying with international environmental regulations.”says Sonia Arora Sood, Founder and Creative Director of Karabi Art Community.
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