IRCTC launched a new function to make ordering meals on trains more convenient, and it has since been made available in Hindi and Hinglish to appeal to a wider audience.

Customers can now order food online by sending a message to the train meal order number on Zoop`s WhatsApp, which is 7042062070. Passengers may choose their favourite language, select the restaurant and food they desire, and even check the status and arrival time of their order in real-time using the automated WhatsApp chatbot. The chatbot is incredibly user-friendly because it also shows next-step buttons in the same language.