Updated On: 15 January, 2024 12:03 PM IST | Mumbai | Nascimento Pinto
As instances of unruly behavior on flights continue to be reported, former cabin crew members and an Indian airline have come together to discuss the challenges faced and the rules governing such situations. Additionally, a Mumbai psychiatrist sheds light on why such behavior is on the rise and suggests potential solutions

Image for representational purpose only. Photo Courtesy: istock
“We really can`t get you a chicken sandwich at 35,000 ft above sea level if we`re saying that it`s over,” says Shirin Bhandare, a former flight attendant with a national air carrier. The Mumbaikar, who was a part of cabin crew for most part of her career, has switched the industries to become a social media influencer. However, she feels for her former community, every time a news flashes of passengers misbehaving on the flight. “After paying such high monies for the tickets, the passengers feel that they literally own us but that`s not how it works. They need to understand that we too are humans and we too have our own capacities,” she adds.
On more than one occasion, passengers were reported throwing tantrums on flights mid-air. With each passing day, the incidents only get more unique leaving everybody around astounded. These incidents literally halt everybody in their tracks not only in the airplanes but also on the ground as the news flashes on TV. The nuisance it causes is not only to cabin crew but also co-passengers and there seems to be no end. The trend has been on the rise especially since the incident of the Mumbaikar urinating on a female co-passenger came to light late last year in November. The most recent one happened less than a month ago. The passenger not only urinated but also defecated on the floor of the flight causing discomfort to several co-passengers, according to media reports, and was later arrested.
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